Frequently Asked Questions

Please read our FAQ before sending us a message.

The cost of determination is calculated based on the dimensions and weight of the goods. Also, the shipping cost depends on your location. There are many products in our store that have free shipping.

We accept payment by credit or debit cards and PayPal. We use Stripe, a secure and reliable payment platform, to process all card payments. You can also choose to pay from your PayPal account, a popular digital wallet in Europe, the US and other countries

Typically, parcels sent by us reach the buyer in 12-30 days, depending on your country of residence.

Yes, it is safe to pay online with us. We use SSL encryption to protect your personal and payment information. Stripe and PayPal are both trusted and secure payment providers that comply with the highest industry standards. We do not store or access your card or PayPal details.

After you complete your payment, you will receive an email confirmation with a receipt or invoice attached. You can also view your order history and download your receipts or invoices from your account page on our website.

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